Last updated: June 22, 2026

These SMS Terms & Conditions apply to text messages sent by Pillar Insurance Inc.

SMS Program Description

Pillar Insurance Inc uses SMS text messaging for customer care and conversational insurance communications. Messages may include responses to customer inquiries, quote or policy follow-up, appointment scheduling, document or status notifications, and service-related follow-up.

This SMS program is not used for bulk marketing, advertising, affiliate marketing, third-party lead generation, or promotional campaigns.

How to Opt In

You may opt in to receive SMS text messages from Pillar Insurance Inc in one of the following ways:

1. By starting a text conversation with Pillar Insurance Inc at one of our registered business SMS numbers.
2. By verbally requesting or agreeing to receive text messages during a phone call or in-person conversation with a Pillar Insurance Inc representative.

When verbal SMS consent is collected, Pillar Insurance Inc staff will use the following script:

“Do you agree to receive customer care text messages from Pillar Insurance Inc about insurance inquiries, quotes, policies, appointments, documents, and service follow-up? Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to opt out. You can review our SMS Terms & Conditions at https://www.pillaragency.com/sms-terms-conditions/ and our SMS Privacy Policy at https://www.pillaragency.com/sms-privacy-policy/. Your mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes. Consent to receive text messages is not required to purchase products or services.”

By opting in, you agree to receive SMS text messages from Pillar Insurance Inc as described above.

Message Frequency

Message frequency varies based on your interactions with Pillar Insurance Inc and your insurance service needs.

Message and Data Rates

Message and data rates may apply. Charges are determined by your mobile carrier and your mobile service plan.

Opt-Out Instructions

You may opt out of SMS text messages at any time by replying STOP to any text message from Pillar Insurance Inc.

After you reply STOP, Pillar Insurance Inc will send a confirmation message that you have opted out and will receive no further SMS messages from Pillar Insurance Inc unless you opt back in.

Help Instructions

For help, reply HELP to any text message from Pillar Insurance Inc.

You may also contact Pillar Insurance Inc by calling 513-528-6789.

Privacy

Pillar Insurance Inc respects your privacy. Mobile contact information, SMS opt-in data, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

For more information, please review our SMS Privacy Policy:

https://www.pillaragency.com/sms-privacy-policy/

Consent Not Required

Consent to receive SMS text messages is not required to purchase products or services from Pillar Insurance Inc.

Supported Carriers

SMS message delivery depends on your mobile carrier and is not guaranteed. Carriers are not liable for delayed or undelivered messages.

Changes to These Terms

Pillar Insurance Inc may update these SMS Terms & Conditions from time to time. Updates will be posted on this page with a revised “Last updated” date.